The Work Order

At its core, the Work Order is your navigational beacon for what you are and are not authorized to do on behalf of your Client. Each Section of a Work Order presents critical pieces of information crucial to your success in not only completing a given task on behalf of your Client, but also ensuring the protection of the Mortgagee’s rights.

Core Competencies

  • Understand what authorizes you to perform services for your Client
  • Learn what services you are authorized to perform for your Client
  • Become proficient in interpreting common Industry vernacular
  • Engage in the work flow system to successfully document the environment
  • Comprehension required in determination of materials necessary
  • Document real time changing events which impact the asset and your Work Order

What is the target audience?

  • This is an Apprentice level Module
  • This Module is a prerequisite for all Certifications
  • This Module is required for all Certifications

The skillsets required for completion are fundamentally based upon a high school diploma or a GED equivalent. Proficiency in the English language is mandatory. Familiarity with a Windows based desktop computer system combined with the ability to operate a smartphone are required. Attention to detail is a core component of Certification.

Section 1: Introduction

Identifying The Work Order
10 MInutes

Identifying the Work Order walks you through a typical Work Order. We show you the components and discuss why it is critical to understand the document.

The Work Order
6 questions
Identifying The Work Order

Section 2: Confidentiality

15 minutes
Work Order Confidentiality
4 questions

Section 3: Managing The Work Order

Examples Of Work Orders
15 Minutes
Final Work Order Quiz
6 questions
Final quiz to understand the work order
At its core, the Work Order is your set of instructions for what you are and are not authorized to do on behalf of your Client.
Yes. No work should ever be completed without the issuance of a Work Order.
It is possible to have multiple Work Orders depending upon the status of an asset.

This Module will reopen on 01December 2023. All classes for October and November are booked.

Get course
Enrolled: 12 students
Duration: 30 Minutes
Lectures: 3
Level: Apprentice