TRESG Onboarding
- Description
- Curriculum
- Notice
The primary goal of the The Real Estate Solutions Group Introduction course is to give you a basic understanding of the Industry work order process specific to inspections. This is a prerequisite course for any CTDL Certifications.
Core Competencies
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Complete the required background check process through Aspen Grove Solutions
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Understand the role and importance of property inspections in the mortgage field services industry
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Identify the key players in the mortgage servicing ecosystem
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Recognize different types of property inspection orders and their purposes
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Explain the inspection workflow from order receipt to completion utilizing software products
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Demonstrate professionalism and compliance standards expected in the industry
What is the target audience?
- This is an Apprentice level Module
- This Module is a prerequisite for onboarding with TRESG
The skillsets required for completion are fundamentally based upon a high school diploma or a GED equivalent. Proficiency in the English language are mandatory. Familiarity with a Windows based desktop computer system combined with the ability to operate a smartphone are required. Attention to detail is a core component of successfully completing the TRESG Onboarding and Introduction course.
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1
TRESG OnboardingLearning Objectives
By the end of this module, learners will be able to:
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Complete the required background check process through Aspen Grove Solutions
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Understand the role and importance of property inspections in the mortgage field services industry
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Identify the key players in the mortgage servicing ecosystem
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Recognize different types of property inspection orders and their purposes
-
Explain the inspection workflow from order receipt to completion
-
Demonstrate professionalism and compliance standards expected in the industry
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2
Inspection Types
Lesson Objectives
By the end of this module, learners will be able to:
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Identify and distinguish between major inspection types used in the mortgage field services industry
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Understand the specific requirements for interior vs. exterior inspections
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Explain the purpose and procedures for specialized inspections including bankruptcy, REO Marketing, and conveyance inspections
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Describe HUD post-conveyance inspections (HPIR I, II, and III) and their critical elements
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Understand HUD Form 309 inspections for manufactured housing
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Apply Fannie Mae and Freddie Mac inspection standards and requirements
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Select the appropriate inspection approach based on work order specifications
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3
TRESG Inspection Types -
4
Operations
Learning Objectives
By the end of this module, learners will be able to:
- Navigate mobile inspection platforms to receive and submit work orders efficiently
- Communicate professionally with neighbors, occupants, and other stakeholders
- Apply safety protocols and recognize situations requiring caution or withdrawal
- Plan efficient inspection routes to maximize productivity while minimizing costs
- Know when to contact TRESG for guidance and support
- Recognize situations where declining an inspection is appropriate and necessary
- Establish healthy work-life boundaries to maintain sustainable business operations
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5
TRESG Operations Quiz
Contact The Real Estate Solutions Group prior to taking this course.
