TRESG Onboarding
- Description
- Curriculum
- Notice
The primary goal of the The Real Estate Solutions Group Introduction course is to give you a basic understanding of the Industry work order process specific to inspections. This is a prerequisite course for any CTDL Certifications.
Core Competencies
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Complete the required background check process through ShieldHub
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Understand the role and importance of property inspections in the mortgage field services industry
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Identify the key players in the mortgage servicing ecosystem
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Recognize different types of property inspection orders and their purposes
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Explain the inspection workflow from order receipt to completion utilizing software products
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Demonstrate professionalism and compliance standards expected in the industry
What is the target audience?
- This is an Apprentice level Module
- This Module is a prerequisite for onboarding with TRESG
The skillsets required for completion are fundamentally based upon a high school diploma or a GED equivalent. Proficiency in the English language are mandatory. Familiarity with a Windows based desktop computer system combined with the ability to operate a smartphone are required. Attention to detail is a core component of successfully completing the TRESG Onboarding and Introduction course.
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1
TRESG OnboardingLearning Objectives
By the end of this module, learners will be able to:
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Complete the required background check process through ShieldHub
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Understand the role and importance of property inspections in the mortgage field services industry
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Identify the key players in the mortgage servicing ecosystem
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Recognize different types of property inspection orders and their purposes
-
Explain the inspection workflow from order receipt to completion
-
Demonstrate professionalism and compliance standards expected in the industry
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2
TRESG Onboarding -
3
Inspection Types
Lesson Objectives
By the end of this module, learners will be able to:
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Identify and distinguish between major inspection types used in the mortgage field services industry
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Understand the specific requirements for interior vs. exterior inspections
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Explain the purpose and procedures for specialized inspections including bankruptcy, REO Marketing, and conveyance inspections
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Describe HUD post-conveyance inspections (HPIR I, II, and III) and their critical elements
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Understand HUD Form 309 inspections for manufactured housing
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Apply Fannie Mae and Freddie Mac inspection standards and requirements
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Select the appropriate inspection approach based on work order specifications
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4
Inspection Types
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5
Operations
Learning Objectives
By the end of this module, learners will be able to:
- Navigate mobile inspection platforms to receive and submit work orders efficiently
- Communicate professionally with neighbors, occupants, and other stakeholders
- Apply safety protocols and recognize situations requiring caution or withdrawal
- Plan efficient inspection routes to maximize productivity while minimizing costs
- Know when to contact TRESG for guidance and support
- Recognize situations where declining an inspection is appropriate and necessary
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6
TRESG Operations
You must obtain a ShieldHub background check located here:
https://theresolutionsgrp.shieldhub.com/login
You must include the number, including dashes, from your Certificate on the Additional Information box when you apply.
You may submit your application here:
https://www.theresolutionsgrp.com/inspectors/become-an-inspector
Prerequisites:
- None - this is the required first course for all new TRESG contractors
- Must be 18 years or older
- Valid driver's license
- Reliable transportation
What You'll Complete:
- ShieldHub background check registration and payment
- Proof of required insurance coverage submission
- Certificate of Insurance (COI) upload with TRESG as certificate holder
- Contractor agreement and liability waiver
- W-9 tax form for 1099 reporting
- Direct deposit setup for payment processing
- Technology setup (InspectorADE, FORM, or EZ Inspections app)
Required Documentation:
- Government-issued photo ID (driver's license or passport)
- Automobile insurance with business use coverage ($100K/$300K/$50K minimum)
- Social Security Number or EIN for tax reporting
What You'll Learn:
- The mortgage field services industry and your role in it
- Background check process and ShieldHub ABC number
- Insurance requirements and why each type protects you
- Independent contractor vs. employee status
- Technology platforms and mobile apps
- Professional standards and ethics
- Communication protocols with TRESG
- Payment structure and invoicing
Note: You cannot receive or complete any work orders until your ShieldHub background check is approved and all required insurance certificates are on file with TRESG. Allow 3-5 business days for background check processing and ensure all insurance coverage is current before beginning work.
